Privacy Policy Skip to main content

Privacy Notice for SMS Communications

Effective Date: 12/01/2025

At GNY, Inc. (doing business as “WERENTPHX”), your privacy is important to us. This Privacy Notice explains how we collect, use, and protect personal information when you opt in to receive SMS communications from us.

1. Information We Collect

When you opt in to receive SMS messages, we may collect the following:

  • Your mobile phone number
  • Your preferences related to SMS communications
  • Any responses or interactions with our SMS messages
  • Message delivery and engagement data (such as timestamps and status reports)

2. How We Use Your Information

We use the information collected solely for the following purposes:

  • To send SMS messages that you have expressly opted in to receive, such as updates, promotions, or transactional alerts
  • To improve and personalize our SMS communications
  • To ensure compliance with legal obligations and industry standards, including The Campaign Registry (TCR), the Telephone Consumer Protection Act (TCPA), and CTIA guidelines

3. Consent & Opt-Out Options

  • By providing your mobile number and opting in, you expressly consent to receive text messages from Phoenix Rentals.
  • You may opt out at any time by replying "STOP" to any SMS you receive. After opting out, you will no longer receive SMS messages from us.
  • For assistance, reply "HELP" or contact us directly.

4. Data Sharing & Third Parties

  • We do not sell, rent, or share your personal information with third parties for marketing purposes.
  • Your information may be shared only with trusted service providers Like our maintenance crew who assist in delivering SMS communications, and they are contractually required to safeguard your information in compliance with this Privacy Notice.
  • Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

5. Data Security & Retention

  • We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.
  • While we take security seriously, please note that no electronic transmission or storage method is 100% secure.
  • We retain your SMS-related data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.

6. SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Phoenix Rentals, you may receive messages related to the following:

  • Payment Reminders
  • Maintenance 
  • Rental related messages 
  • HOA Violations

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [5] SMS messages per week related to your [Payment reminders, Maintenance, Rental related messages, HOA Violations].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Phoenix Rentals in the following ways:

  • Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at ([email protected])

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions https://propertymanage.biz/werentphx/about-us
  • Message frequency may vary

 

7. Contact Us

For questions about this Privacy Notice or our SMS communications, you can contact us at:

📧 Email: [email protected]
📞 Phone: (602) 962-6882