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APPLICATION PROCESSING AND SCREENING POLICY

DISCLAMER: Properties are rented in "as is" condition. Homes have a basic cleaning performed prior to move in. If a more detailed cleaning is desired, applicant should consider moving in early to personally perform the desired level of cleaning. The property may not be painted prior to move in and painting may or may not be allowed by the tenant. Washers, dryers, microwaves, and garbage disposals, if provided in the home, are considered luxury appliances and may not be repaired or replaced if they become inoperable. Contact MAPS Property Management with any questions before making the final decision to rent the property.

 

RENTAL APPLICATION SCREENING: Applications may only be submitted for properties listed on the website. Click Rentals Tab for list of available properties.

 The following items must be completed in order to secure your application:

  • Submit a $50 non-refundable fee per adult 18 or older by Credit/Debit card
  • Attach clear copy of State ID,  current pay stub, tax return, bank statements, or other proof of income to the online application or submit by email [email protected]
  • Approval is based on a combined score of income, credit  history, background, pets,  and rental history


Please be aware application may take 3-5 business days from date of submission to process. 

* RENTER'S INSURANCE: On or before move in date tenants MUST provide proof and maintain Renter’s Insurance with minimum of $100,00.00 liability insurance naming MAPS Property Management, LLC as additional interest. A copy of the policy must be provided to MAPS Property Management before taking occupancy of a property.*

Once you're approved, you will have up to 5 days to put down a Holding Deposit equal to one month's rent of property applying for and non-refundable Lease Admin Fee. We can reserve a home for up to 30 days. If you fail to move in within the prescribed time, your Holding Deposit is forfeited because we have taken the rental off the market and missed opportunities to rent the unit therefore losing revenue. Once you sign the lease, the Holding Deposit becomes part of the Security Deposit.

When Approved...

  • The security deposit is equal to one month's rent and must be paid in full in order to hold a property.
  • We cannot accept cash in concern for the safety and security of everyone involved. Money orders or certified cashier's check is acceptable for deposit, lease admin fee, & first month’s rent.
  • Leases will be emailed for review and signatures.
  • There is a $150.00 lease administration fee due same time as deposit (non-refundable)
  • All utilities will need to be in applicants name prior to move in date.
  • Pet fee is to be paid on or before move-in (non-refundable fee of $150 per pet)
  •  $25 monthly Pet Rent for each pet. (2 per property)
    • The following are prohibited:
      • Aggressive dog breeds: Chow, Rottweiler, Pit Bull, German Shephard, Doberman Pinscher, or any close relatives. Pet policies are strictly enforced.
      • Endangered species, snakes, wild and farm animals
      • Please check the with Property Manager to determine if the property allows pets.

Rent Payment

  • Rent must be paid by bank ACH or Credit/Debit card via tenant portal
  • Rent is due on the 1st of every month
  • 10% of monthly rent  late fee is added to rent received after the 5th of the month
  • An additional $5 per day late fee is added to rent received after the 6th of the month
  • We file for the dispossessory (eviction) on the 11th of every month.

 

FREQUENTLY ASKED QUESTIONS: Prospective Residents

  • How do I schedule a viewing? Call our office to determine that a home is still available. Map or visit the home to make sure the home is in the desired location. Attend our open house showing to see the interior of the home. Viewings are available during daylight hours only. If you decide that a home is right for you, you may submit your application online.
  • We are married. Do we need still need to submit separate applications? Yes. All persons over 18 must submit a separate application regardless of marital status.
  • What are your qualifications? We look at your credit score but our main concern is the credit report itself, rental history and verify your income/employment. We take excessive debt into consideration. We can work with lower credit scores, but we will require a larger deposit or higher monthly rent. We want to know paying rent and paying on time is a priority.
  • How do I pay my application fee? We can accept debit or credit online.
  • What documents do I need to submit with my application? 
  • Recent pay stubs
  • Photo ID
  • A copy of any military orders
  • Documents supporting other sources of income including Social Security, Disability, Child Support, etc.
  • Copies of any satisfied court judgments which may still appear on your credit
  • 2 years tax returns (self-employed only)
  • How long will it take to process my application? In most cases, we can process your application within 3 to 5 business days.
  • How long are your leases? Leases are normally 12 months in length
  • Once I have selected a home, how do I secure it? Let us know as soon as you have made a decision on a home. We cannot reserve the home until we have your Holding Deposit and you have been approved. Otherwise we continue to show the property until someone secures the home. The payment must be in certified funds (certified check or money order). Once we have everything, we can reserve the home for you for up to 30 days or we can move you in right away!
  • What do I need to bring with me when I sign my lease? You will need to bring your first month of rent  and Lease Admin fee in certified funds. If you move in mid-month, we will prorate your rent. If you have any balance owed ( pet fee, etc...), it will be due at this time and will also need to be in certified funds.
  • Who do I need to make my payment out to and what information is needed on the payment? Please make your payment out to: MAPS Property Management, LLC and enter the address of your rental home in the memo section of money order or cashier's check.
  • What if I change my mind about the home that I would like? Once you are approved for our homes, you can secure any of our homes with holding deposit. As soon as you submit your holding deposit, you are locked into the home. Your holding deposit is at risk if you decide not to move into the home once you have secured it with holding deposit funds after you are approved because we have taken it off the market and missed possible opportunities to get the unit rented.
  • What are your Business hours? We are open 1:00 p.m. to 4 p.m. Monday through Thursday; 10:00 a.m. to 12:00 p.m on Friday; We are closed Saturdays & Sundays and all major holidays. However you may call in for information or to leave a message at (803) 704-0205; and of course you may always contact us by e-mail at [email protected]

PETS

Do you accept pets? Because each property and each property owner are different, the best answer we can give is "it depends". In a few properties no pets are allowed while in most, pets are allowed subject to the owner's approval. Due to insurance restrictions, we cannot accept the following breeds of dogs: Chow, Rotweiler, Pit Bull, German Shephard, Doberman Pinscher, or any close relatives. Pet policies are strictly enforced.

Before final approval can be obtained, you will be required to submit a pet application through a 3rd party pet screening company and provide photos of your pet and vaccination records.

Do pets cost extra? We typically charge a Non-Refundable Pet Admin Fee of $150 per pet and $25 monthly Pet Rent for each pet. For pet friendly properties.

How many pets are allowed? In most cases no more than 2 pets are permitted in each property

What happens if I don't disclose a pet? Not disclosing a current or future pet at the time of the lease produces expensive and severe consequences. When a non-disclosed pet is discovered (and it always is) it terminates the lease and may cause the forfeiture of your entire security deposit. It is critical that all pets obtain prior approval.

 

 FREQUENTLY ASKED QUESTIONS: Current Residents

  • When is rent due? Please remember that your rental payment is due on the 1st of every month.Our late fee policy is 10% of the month’s rent starting the 6th of the month, and $5 each additional day after rent is late.We file for the dispossessory (eviction) on the 11th of every month.
  • All payments made to the property manager will be credited in the following ways:
  • 1. Any payments made go to late fees, maintenance fees, or other administrative fees FIRST.
  • 2. Any balances left after the fees are brought current can be applied to rent SECOND.
  • How can I pay my rent? Rent payments can be made online via tenant portal or bank ACH.
  •  When can I pay with a personal check? We do not accept personal checks.
  • How do I submit a service order? Service orders are easily submitted on our website under your tenant portal. Click the REPAIRS dropdown button and complete the service request information. All repair requests must be in writing as well to back up online request. Emergencies are an exception and can be called in to our emergency maintenance line. 
  • What is considered an emergency? Please call 911 for any life threatening emergencies! Repair emergencies would be any emergency involving flooding, water leaks(especially burst pipes), fire (after 911!), lack of heat or AC in extreme temperatures, or anything concerning your immediate safety. All other repairs must be submitted in writing/tenant portal and we will resolve the issue in a timely manner.
  • What do I do at the end of my lease? We gladly encourage you to renew your lease. Renewals can be emailed to you 60 days prior to your lease expiration. The security deposit will be processed within 30 days and we will need a forwarding address to mail out deposit.
  • When do I get my security deposit? Your security deposit is held in our escrow account. The security deposit is held for the duration of the lease and cannot be used for rent during the lease. The deposit will be refunded within 30 days of the move out as long as the home is left in good condition.

Fair Housing: MAPS Property Management, LLC is committed to equal housing and we fully comply with the Federal Fair Housing Act (FFHA). We do not discriminate against persons because of race, color, religion, sex, handicap, familial status, national origin, or age. We also comply with all state and local fair housing laws.